SHIPPING POLICY

1. Order Processing Times
• Orders are processed within 1-3 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

• Custom orders or large quantities may require additional processing time, which will be communicated at the time of purchase.

2. Shipping Costs
• Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping method.

• Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

3. Domestic Shipping Options
• Standard Shipping: Delivery within 3-7 business days after processing.

• Expedited Shipping: Delivery within 1-3 business days after processing (additional fees apply).

• Delivery times may vary depending on the location and courier service.

4. International Shipping Options
• HydroHarmony LLC ships internationally to select countries where our products are permitted.

• Delivery times for international orders typically range from 7-14 business days after processing but may vary by destination.

• Customers are responsible for ensuring compliance with local laws regarding the importation of our products.

5. Potential Service Interruptions
• While we strive for timely delivery, delays may occur due to circumstances beyond our control, such as:

• Severe weather conditions.

• Carrier delays.

• Customs clearance for international shipments.

• Natural disasters or unforeseen events.

• In the event of a significant delay, we will notify you promptly with updates on your shipment.

6. Tracking and Support
• Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package.

• For assistance or concerns regarding your shipment, contact us at info@hydroharmony.store or call 442-677-5916.