Frequently asked questions

HydroHarmony Frest LLC. is new online based store were we offering a variety of custom and pre-crafted Cocktail Drinks in a verity of bold flavors. With our online store and other branches internationally, we specialize in mixing up a unique cocktail flavor for everyone to enjoy.

• A wide selection of crafted cocktails and beverages in unique flavors. • Custom cocktail mixing services for events and parties. • Domestic and international shipping of select products.

To book our mixing services: 1. Contact us at info@hydroharmony.store or call 442-677-5916 to discuss your event needs. 2. A deposit and signed agreement are required to confirm your booking. 3. Provide final details, including guest count, at least 72 hours before the event.

You must be 21 years of age or older to purchase or hire our services. Proof of legal drinking age is required.

Yes, we ship to select international locations. However, customers are responsible for any customs fees, duties, or local laws regarding alcohol importation.

Once your order is shipped, we will send you an email with tracking information. You can monitor your shipment’s status through the courier’s website.

• Cancellations made at least 72 hours before an event are eligible for rescheduling. • Cancellations made less than 72 hours prior are subject to a 50% fee of the total booking. • Deposits for events are non-refundable.

Yes! We love creating unique cocktails for our customers. Custom requests may require additional fees, depending on the complexity and ingredients. Contact us to discuss your ideas.

While we take precautions, our cocktails may contain allergens such as citrus, nuts, or other ingredients. Customers with allergies should contact us to discuss their needs before purchasing or hiring our services.

We strive for prompt delivery and service. However, delays can occur due to factors beyond our control, such as weather, courier issues, or customs clearance. We will notify you promptly in case of delays and work to resolve the issue as quickly as possible.

Feel free to reach out to us via email or by phone • Email: info@hydroharmony.store, wholesale@hydroharmony.store, support@hydroharmony.store • Phone: +1 442-677-5916